About us
Patient satisfaction

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Many of our referrals come via word of mouth or personal recommendations, and we'd like to keep it that way!  That's why patient feedback, positive or negative, and your suggestions and opinions are extremely important to us so that we can contiunally improve the service we provide. 

Here are some of the comments we have received recently from patients:

Nurse with thank you cards"You excelled in all areas.  I would surely recommend the hospital anytime."

"Atmosphere feels unlike a hospital, more homely or like a good hotel, which I like."

"I felt well looked after and was glad I stayed the night as I knew it was the only place I'd ever get the rest I needed.  Service of staff, surgeon, reception, catering, etc was all very good."

"The building is lovely.  Staff are friendly, food is fantastic.  I felt really looked after and safe.  Thank you for making my experience a good one."

"This is the first time I have been private and I can't believe the difference.  You made me feel special - not just a number!  I'd like to say thank you."

View the results of our 2009 Inpatient Questionnaires (PDF 912KB) to see how our patients rate our overall performance.

 
   
 
 
Holly House Hospital - High Road - Buckhurst Hill - Essex IG9 5HX - T: 020 8505 3311 - F:020 8506 1013 - E: info@hollyhousehospital.co.uk
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Monday 06 September 2010

Patient satisfaction
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